"Pay, Play, Progress: Changes in Payment and Retail Preferences for Lottery"

This two-part white paper explores the future of payment modalities and retail technology, and how lottery can evolve to meet changing consumer expectations. 

Part 1 we explore how payment habits are evolving, from the resilience of cash to the potential of digital wallets, and what this means for lottery.

Part 2 turns to the retail experience, exploring how technology is shaping the path to purchase, from digital-first channels to the tension between automation and human service.

To access the report, please complete the form to download.